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Pre - Order

What does pre - order mean?

Pre - order means you can shop your favourite Anyah piece, choose any colour and any size and let us do the rest. If an item is currently out of stock or not yet available you can pre-order these too. Prior to ordering, we’ll let you know the estimated dispatch date at the checkout. This is usually 1-2 weeks from the date of order. Your order may be dispatched earlier than anticipated or there may be a slight delay. For the most up to date information, please refer to the product page of the item on our website.

 

Why should I pre - order an item?

Some of our collections are limited pieces, so purchasing an item on pre-order guarantees that you will receive the item before it is gone. Pre - order allows you to choose any colour and any size on your chosen style.

 

When will my pre - order item arrive?

An estimated dispatch date will be shown at the time of purchase, this is usually 1-2 weeks from the date of order. We will send a shipping confirmation email once the item has been dispatched and is on its way to you

 

How do I know if an item is on pre - order?

All pre - order items are clearly marked as “pre - order” on the site and include an estimated dispatch date of 1-2 weeks from date of order. This is displayed on the product page and when you checkout.

When do I have to pay?

Full payment is taken at checkout to secure your chosen size and style.

 

Will pre - order items be shipped with my other orders?

If you place an order for items that are available and pre-order items at the same time, we will ship both items out together. If you require items to be shipped separately please contact us.

 

Is there a limit on purchasing pre-order items?

There are no restrictions on purchasing pre - order items. 

 

Are pre-order items refundable?

We hope you love your purchase, but if you change your mind our usual returns policy applies. Please refer to Returns page for more details.

 

How do I know if an item is being restocked?

To find out first when the style you love is back in stock, visit the product page, select your size and sign up for back in stock notifications. We’ll let you know first as soon as it arrives back in stock.

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